Many users who begin using their 1st web hosting account, or switch companies, usually have inquiries with respect to how given operations are executed or have difficulty setting up different things such as emails, site settings, etc. This is why, a lot of hosting providers have prepared documentation with popular questions and issues in order to help their customers obtain information swiftly and easily. Consequently, the client care staff members can concentrate on real problems that certain customers may be facing, as the solution for the minor things will be available on the web and customers will be able to fix them without getting in touch with the customer care team. Having thorough documentation is really important, particularly for new customers with no prior experience at all, since the web hosting service involves a vast number of features and many individuals can get confused about what to do. A good knowledge base can both help you accomplish the procedures that you wish and learn how the web hosting service functions in general.

Extensive Online Documentation in Hosting

If you order a hosting account from our company, you will acquire access to our comprehensive online documentation where you will see information about pretty much everything associated with our hosting packages. The topics vary from how to create an e-mail address on your cell phone, to how to do various things using an .htaccess configuration file. The articles themselves are written in a simple-to-comprehend manner and feature detailed guides on how to complete a certain task inside your Hepsia Control Panel. You can also find information that is not directly connected with Hepsia, for example one that concerns apps on your desktop computer. The full collection of articles will be available in the Control Panel’s Help section, but those that are applicable to a particular Control Panel section can be accessed on the spot. Since we’ve encompassed as many topics as possible, you’ll be able to learn pretty much everything associated with your account.

Extensive Online Documentation in Semi-dedicated Servers

Our company’s semi-dedicated servers come with an extensive online article repository where you can find any information that you may require about our web hosting services or about the Hepsia Control Panel that we’re using. We’ve created it based on the feedback that we have assembled from our customers over the years and, hence, our articles touch upon specific problems that you might confront and present the easiest way to solve them, for instance receiving an HTTP 500 error message or not being able to send e-mail messages from your desktop PC although you have the right outgoing mail server settings. The articles are available in every single section of the Control Panel and you can access them at any time. They can help you broaden your knowledge not only about our services, but also about the hosting service in general, as they offer how-to guidelines and general info such as what cron jobs or file permissions are.