Customer Support Channels
A 1–hour Response Guarantee
Supplying excellent support promptly is our main priority, so that we backup each hosting service plan with a 1–hour ticket solution warranty. At the time you submit a ticket or drop an email, our client customer assistance staff will try all they possible can to provide the most adequate answer to your case and to offer advice in due time.
A Top–quality Support Service
Our assistance service is offered by a group of proficient technicians who will be prepared to respond to your question right away. You’ll be able to contact the technical support team by opening a tech support ticket from your Web Control Panel or by submitting us an e–mail. On business days, you can also call us on the phone or use the live chatting service.
An Intuitive Help Section
Should you require support while working on your online projects within the Control Panel, you could always simply click the Help control key and find your question in the list of content articles that will show up. We have also turned much of the articles and reviews into videos. The listing of training videos will load if you pick the Videos button located in each section.