Help and Support Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Answer Warranty

  • Our client assistance Dept is available day–and–night to reply to every one of your help inquiries. Each ticket you post to us shall be resolved within no more than sixty minutes. If your situation demands the help of an administrator, we’ll forward the ticket to the technician in charge and will let you know that the issue is being resolved.

  • Top quality support service

  • Qualified Customer Assist Service

  • We will offer you 24x7x365 client help and support through a ultra–fast ticket system integrated into your Control Panel. You could contact us anytime about any of the software applications that come pre–configured on your virtual server, which include the selected Linux OS version, the server admin panel and our custom produced Web Control Panel.

  • Intuitive help center

  • An Informative Help Zone

  • Each section of the Web Control Panel that is available free with your VPS provides you with an inbuilt article base. One can find a range of thorough how to articles and reviews and a number of step by step video tutorials that present all the standard web site administration duties. You can view them by pressing the Help or Video buttons in the upper right part of each Control Panel section.